Refund and Return Policy

Thank you for purchasing eBooks from AI E books. As we offer digital products, our refund and return policy is designed to be fair and transparent.

1. Digital Nature of Products

Please note that all eBooks sold on AI E books are digital products. This means that once an eBook has been downloaded or accessed, it cannot be physically returned.

2. General Refund Policy

Due to the nature of digital products, we generally do not offer refunds or returns on eBook purchases. We encourage you to carefully review the product description, sample pages, and customer reviews before making a purchase.

3. Exceptional Circumstances

In certain exceptional circumstances, we may consider a refund at our sole discretion. These circumstances include:

  • Technical Issues: If you experience technical difficulties accessing or downloading the eBook, and we are unable to resolve the issue within a reasonable timeframe.
  • Significant Discrepancies: If the eBook is significantly different from its description or contains major errors that render it unusable.
  • Duplicate Purchases: If you accidentally purchase the same eBook multiple times.

4. Refund Request Process

To request a refund, please contact us at [Your Contact Information] within [Number] days of the purchase date. Your request should include the following information:

  • Your order number
  • The title of the eBook
  • A detailed explanation of the reason for your refund request
  • Any supporting evidence (e.g., screenshots of technical issues)

We will review your request and respond within [Number] business days. If your refund request is approved, we will issue a refund to your original payment method.

5. Refund Processing Time

Refunds will be processed within [Number] business days of approval. Please note that it may take additional time for the refund to appear on your credit card statement, depending on your bank or payment provider.

6. Non-Refundable Items

The following items are non-refundable:

  • eBooks that have been successfully downloaded or accessed
  • eBooks purchased through third-party platforms (e.g., app stores) – please refer to the refund policies of those platforms
  • Requests made after [Number] days of the purchase date

7. Policy Modifications

AI E books reserves the right to modify this refund and return policy at any time without notice. Any changes will be effective immediately upon posting on our website.

8. Contact Us

If you have any questions about our refund and return policy, please contact us at [Your Contact Information].